BuildVic Claims Portal

To access the portal, you will need to register for an account with VMIA and have your domestic building insurance policy details. If you have already registered an account and want to check the status of your claim or submit a new claim, simply log in using the Secure Login.

Watch a video about how to send us a query in our newly refreshed portal here.

In this portal, you can:

  • Track the progress of your claims
  • Upload documents and view correspondence
  • Contact us regarding your claim
  • Lodge further claims

To watch a video on how to lodge a claim, please click here.

If this is the first time time you are submitting a claim, please register for an account

Please use the supplied login details
to access the portal. This was provided to you
when you initially lodged your claim.
If it's your first time submitting a claim, please
register for an account.

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